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NSHN Eases Visitor Restrictions; Resumes Routine Outpatient Services

As the Algoma Public Health Unit moved into the Yellow – Protect the level of the COVID-19 Framework today, NSHN is providing an update on the following areas – effective February 17, 2021:

  •  ACUTE CARE VISITING (Blind River Site):
    o 2 general visitors allowed per day, limited to 1 visit per day each (i.e. visitors are not able to come and
    go multiple times per day).
    o Visiting hours will begin after 7:00 am and conclude by 10:00 pm.
    o NSHN will have the discretion to restrict the length of visits.
    o Visitors are subject to screening protocols.
     EMERGENCY DEPARTMENT (All Sites):
    o 2 general visitors per day permitted, with only 1 in the Emergency Department at a time.
    o Visiting in the Emergency Department will be assessed on a case-by-case basis. Workers will have the
    discretion of restricting visitors from entering or remaining in the department if the safety of the patient
    and/or workers becomes a concern in relation to COVID-19 risks.
     LONG-TERM CARE (Blind River):
    o Essential Caregivers are permitted to return upon providing proof of a negative COVID-19 test result in
    the past week.
    o Visiting hours will begin after 11:00 am and conclude by 8:00 pm.
    o All visits will be scheduled in advance.
     To schedule a visit please contact Long-Term Care: 705-356-2265 ext. 2350.
    o General visiting remains on hold at this time as the home works to implement a point-of-care rapid
    antigen testing program. Access to general visitors will be reassessed on a weekly basis. More
    information will be provided as available.
     To schedule a virtual visit, please contact the unit.
    In addition, the following services will resume as noted to accommodate physical distancing and infection control
    measures:
     LABORATORY: Routine scheduled bookings will resume. All Outpatient Laboratory appointments must be prescheduled through the dedicated Appointment Line: 1-705-356-2265 or toll-free 1-888-425-0321 Ext. 2660.
    Clearly provide your name and best daytime telephone number on the messaging service, a staff member will
    return your call within 2 business days.
     MEDICAL IMAGING: Routine bookings will resume at all sites. This week, department staff will be working to
    book appointments for requisitions placed on hold during the lockdown. If you have a Medical Imaging
    requisition, the general appointment lines will be open to the public again as of Monday, February 22, 2021.
    To book a Medical Imaging appointment:
    o Blind River Site: 705-356-2265 ext. 2570
    o Thessalon Site: 705-842-2014
    o Richards Landing – Matthews Site: 705-246-2570
     PHYSIOTHERAPY: In-person physiotherapy appointments will resume. Due to volumes, the department is only
    able to see acute cases (post-surgery, after cast removal, or recent injury) at this time. Virtual visits will continue
    where appropriate.
    If you have a Physiotherapy referral, do not drop it off at the hospital – please contact the department at 705-
    356-2265 ext. 2480.
    Chiropractic Services: The Chiropractic clinic is able to resume as of Tuesday, February 23, 2021.
    Patients are requested to attend appointments alone. However, individuals who require assistance are permitted to
    have one person accompany them. This individual will also be subject to screening protocols. Patients and visitors are
    requested to perform hand hygiene and wear a mask. Medical masks will be provided.
    If you are experiencing COVID-19 symptoms and you have a scheduled appointment, please contact your Health Care
    Provider and the department to postpone your appointment.
    To book an appointment for COVID-19 testing, contact an NSHN COVID-19 Assessment Centre:
     705-356-2265 or toll-free 1-888-425-0321
    o ext. 2661 (Blind River) or ext. 2662 (Thessalon)
     Or, complete the online form at: www.nshn.care/covid19.
    If you need immediate medical attention, please call 911 and mention your travel history and symptoms.
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